Product - Heated Apparel

Combined the local weather with customers' feedback, we are continuing to improve our products so that we can bring more warmth and smiles to you.

It depends on product. It will show on details whether it contains battery.

Limited: 5V/2.1A 10000mAh Lithium Polymer Battery required

All HENNCHEE Heated Apparel is machine washable! Please follow the instructions before washing.


1.Disconnect and remove the battery from the zipper pocket.

2.Make sure you put the connector cable back and close the zipper pocket.

3.Place your jacket inside a mesh laundry bag.

4.Machine-wash it. (No dry cleaning/Cold and gentle cycle/Do not bleach)

5.Dry it. (Do not wring or twist/Line dry/Do not iron/Do not tumble dry)

The following heat times assume you have a fully-charged HENNCHEE battery(5V/2.1A 10000mAh).

For heated jackets, vests, and hoodies,

The battery will last for up to 5 hours on high, 9 hours on medium, or 15 hours on low. at the room temperature pf 20℃/68℉.

Shipping + Fulfillment

All deliveries are pending credit approval, merchandise availability, delivery and weather conditions.

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You can track your order by Tracking Center.

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Returns + Exchanges

If you're not completely happy with a purchase, just return it for a full refund. Returns with proof of purchase (receipt, invoice, order confirmation page, order details page, order emails) will be refunded in the manner in which the original purchase was made.

Sure you can. We will gladly exchange all unwashed and unworn product in its original condition and package within 30 days of receipt. Please contact us for a return label: support@henncheelive.com

Customers in the United States may submit a return request through our Return Center. If the order is approved, we will send a prepaid shipping label free of charge. Customers outside of the United States are responsible for the return shipping cost.

The refund will be credited back to the original payment method used for the purchase.