If you're not completely happy with a purchase, just return it for a full refund. Returns with proof of purchase (receipt, invoice, order confirmation page, order details page, order emails) will be refunded in the manner in which the original purchase was made.
- Outlet and other Final Sale items are not eligible for returns or exchanges. Items must be BRAND NEW and UNWORN with tags to be eligible for return or exchange.
- We reserves the right to inspect and reject any return if items are not in original condition.
- Shipping cost is not refundable because of personal reason.
How to Return
Customers who are in the United States can submit a return request through our Return Center. If the order is approved, we will send a prepaid shipping label free of charge.
Customers who are in the Canada can submit a return request through our Return Center. Return cost should be paid by customer.
Other customers need to return to our CN warehouse. Return cost should be paid by customer.To apply for return or exchange, you could contact us directly by e-mail at firstname.lastname@example.org.